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“Ameri-Force Call Center Solutions is your ANSWER.”
“If your business demands it we can support it”. Ameri-Force Call Center Solutions provides fully customizable inbound call center solutions that can meet the needs of any industry, 24 hours a day, 7 days a week, 365 days a year. By forming a personal relationship with our clients we provide the most efficient, cost effective and articulate call agents in the industry.

Our state-of-the-art phone system allows us to handle high volumes of calls while minimizing customer wait times. Our modern call center is staffed by highly trained professional agents who are ready and available to assist your clients anytime 24 hours a day.
Ameri-Force Call Center Solutions employeesAmeri-Force Call Center Solutions employees
Ameri-Force Call Center Solutions employeesAmeri-Force Call Center Solutions employees
 
 
             
 

Our Services

Some of our services include, but are not limited to:

  • Inbound Customer Service Calls
  • After hours answering service
  • Customized Client - Applicant Screening
  • Inbound and Outbound Telephone Questionnaires
  • Product Campaigns and Sells
  • Appointment Scheduling
  • Centralized Dispatch
  • Order Processing
  • Live Answering Service
  • Telemarketing Service
  • Product recalls
  • Employment screening
  • Payroll
  • Emails
  • Surveys

Some of our services include, but are not limited to:

  • Attorneys - We offer customized client screening and specialize in handling high volume calls for class action campaigns.
  • Real Estate Agencies
  • Market Research Firms
  • Banks
  • Insurance Companies
  • Urgent Care Facilities & Doctor’s Offices
  • As Seen on TV
  • After hours answering
  • Follow up calls on service provided by your company
  • Car Dealerships
  • Schools/Universities
  • Staffing Companies
  • Applicant Screening
  • Transportation companies
  • Dispatch and Scheduling

 

Why use Ameri-Force Call Center?

“If your business demands it we can support it”

 

No Language Barriers:

Ameri-Force Call Center Solutions has received multiple clients as a result of their prior experience using offshore call center services. Several of our clients mentioned nightmares they experienced using call centers in India, Egypt, and Latin America. They have all told us that Ameri-Force Call Center Solutions is the best decision they ever made.

 

All of these clients were in jeopardy of losing their business due to the lack of basic language and customer service skills in these foreign countries. At Ameri-Force Call Center Solutions we do not have issues with language barriers among our agents. As previously stated our agents are college educated and maintain the highest level of customer service on every call.

 

Length of Handle Time Reduced: 

The agents of Ameri-Force Call Center Solutions are extensively trained on maintaining a professional demeanor as well as producing consistent handle time on every call. Due to the fact that our agents speak English as their first language we do not have issues with language barriers. Because our agents do not have language barriers and are well trained on handle times, we can reduce the time it takes to handle your calls. This is possible because of proper training and management metrics to insure agents maintain a consistent handle time on every call. Ameri-Force Call Center Solutions can reduce your average handle time by simply utilizing our highly skilled agents.

  
 
 
     
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